Since Intradiem began using Sage Intacct, the company’s controller Michael McMahon rests easy at night, knowing there is no missed billing. He has no doubts that all billing is being captured when due, though that wasn’t always the case.
Intradiem is a fast-paced solution for contact center operators, primarily in the financial services, banking, retail and telecom space. The company has been in business for about 20 years and has been operating in its current form for the last five years.
The success or failure of a midmarket ERP software initiative follows directly from the quality of the implementation. An effective effort expedites timelines, resolves issues, educates staff, and establishes a firm foundation. An ineffective effort wastes time and money while leading to a poorly customer satisfaction and potentially churn.
Keep these five points top-of-mind as you search for a firm to handle your implementation. [Read more…] about Selecting a Firm for Midmarket ERP Software Implementation: 5 Key Points to Consider
