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IT Executive Services

Executive Services focused on the senior information technology executive role and function; specifically four areas: interim CIO, Fractional CIO, technology executive mentoring and advisory services to non-technical business executives.

IT Strategy & Consulting

We provide consulting services in the key areas that have the greatest impact on the information technology organization’s ability to enable and support the company holistically in order to effectively and efficiently achieve business goals and objectives while setting and delivering on internal expectations.

IT Organization Assessment

We offer comprehensive organizational or specific functional area assessments that provide a wide range of insight from understanding the organization’s strengths and weaknesses to uncovering opportunities and finding solutions to complex issues.

Areas of Expertise

Interim CIO

Are you concerned about losing continuity and momentum with  your initiatives or potential time lost during the process of a IT leadership transition?  We have experienced CIOs that will fill the gap from a few weeks to a year or more.  We can provide guidance for role definition and can participate in the selection process as well to ensure you get the best fit.

Fractional CIO

Need the experience of a seasoned gray haired CIO, but just can’t afford the expense due to budget challenges?  We’ll provide an experienced CIO on a fractional basis to provide the leadership, planning and delivery oversight you need until your revenue growth will allow for a full-time position that provides the experience level you need.

Software Selection

Software can be a substantial and long-term investment, especially enterprise ERP solutions even in today’s world of cloud computing, so ensuring you make the best selection is extremely important. We provide a range of advisory services spanning from initial consultation, scoping and budgeting to managing the entire selection process.

CIO Coaching

Is your CIO having difficulty with the challenges of the role, but your business needs can’t wait for a transition or improvement? Our CIOs bring many years of experience, thus they know the pitfalls, challenges, needs and expectations that are required of the CIO role. We’ll help guide your CIO as well as provide feedback and expectation setting to you.

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CIO Transitioning

We offer the CIO leadership guidance to HR and the reporting CXO in preparation for an IT executive transition and depending on the situation coach the CIO through the process. We are available to fill the interim role to maintain continuity during the process, provide guidance for role definition and selection and assist in the on-boarding process post hire.

Project Recovery/Oversight

Are your projects on budget & on time, are you not sure where things stand, or do you want to be proactive and minimize risk? We have experienced CIOs and program managers that can assess the current state of a project, help you get projects back on track or we can provide business executive guidance from start to finish so you have better oversight and understanding.

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IT Assessment

Understanding the capability of your IT organization in preparation for a major initiative, acquisition or organizational change is crucial to success.  And, if you are not sure as to why you are not getting the service levels you expect, project delivery is unpredictable, leadership is weak or spending lacks control, then we can provide the impartial view you need to make an informed decision..

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Leadership Enhancement

Most executives do not have IT leadership experience so engaging with IT may feel like dealing with a foreign government.  We understand that service offerings, service levels agreements,  proper governance and basic communication can be challenging.  We provide the coaching to help non-technical executives get the most from their IT organizations as well as helping a non-technical executive lead an IT organization that reports into their role.

IT Executive Services

InCloud360 provides services focused on the senior information technology executive role and function; specifically five areas: interim and fractional CIO services, technology executive mentoring, advisory services to non-technical business executives, and coaching to the marketing and sales function of product and service providers on methods to more effectively sell to senior technology executives.

 

Interim CIO

The interim CIO is a temporary full-time chief information officer of any size business that needs leadership in a sustain/maintain role while the permanent position is in transition.  This officer can step into the role and provide one or more specific high level assignments such as: an organizational restructure, strategic planning, acquisition planning and integration, enterprise project oversight, or divestiture. Engagements vary in length depending on the assignment type, but are generally a minimum of one to three months. The Interim CIO may assist with candidate selection in the search process as well.

 

Fractional CIO

Is an on-demand part-time chief information officer of a small or medium-sized business that otherwise could not afford or would not need a full time executive to hold the position of chief information officer but provides the same expertise and capability of a full-time CIO. Fractional CIOs typically serve several companies and may-or-may-not engage in the day-to-day management of a company’s IT staff or other resources. Engagements generally are one year renewing assignments.

Business technology executive coaching/mentoring

This service is similar to a Fractional CIO however the focus is coaching the most senior IT leader and/or the business executive to whom the IT function reports to. This serves well for small or medium-sized businesses that desire a sustainable expansion of capabilities without a resource transition, a confidential evaluation of existing leadership, or proper on-boarding of a new leader.

 

Advisory services to non-technical business executives

These services help executives gain an awareness and understanding of what is necessary to derive the optimal level of value from their information assets and organization. Additionally, the information technology role varies in scope by organization, culture, industry, product & service diversity, and company size, among other factors. Not all organizations need a position titled CIO and/or reporting to the CEO, however the CIO responsibilities still exist and need to reside in one or more positions within the organization. We can also help the executive overseeing information technology define the roles and assignments appropriately and, if needed, augment the search process with capability assessments of candidates.

 

“Key business executives can be more effective decision makers and leaders if they have a quantifiable sense of the value the IT assets and the capability their IT organization provides to the company”

IT Strategy and Consulting

We provide consulting services in the key areas that have the greatest impact on the information technology organization’s ability to enable and support the company holistically in order to effectively and efficiently achieve business goals and objectives while setting and delivering on internal expectations.

 

Strategic planning

  • Strategy Design
  • Consolidation & Integration
  • Organizational Design
  • Strategic Sourcing/Vendor Management
  • Business Case Development
  • Requirements Definition & Vendor Selection

Operational Performance Improvement

  • Governance structure & processes
    • Investment mix
    • Standards, policies, processes & procedures
  • Project Portfolio Mgmt (PPM) & Project Mgmt Office (PMO)Asset Renew & Modernization
    • Resource & Demand Management
    • Approval & Prioritization
  • Organizational structure & resource capability
  • Communication & Reporting
  • Service Management

 

Transformational Planning and Guidance

  • Change Readiness Assessment
  • Gap Analysis and Transition Planning

IT Organization Assessment

We offer comprehensive organizational or specific functional area assessments that provide a wide range of insight from understanding the organization’s strengths and weaknesses to uncovering opportunities and finding solutions to complex issues.

Examples of what assessments can be used for are defining organizational capability, project delivery assurance, bench marking, M&A due diligence, expense and capital management, and finding specific root causes and identifying solutions.

“The greatest value from IT is delivered by effectively managing:  Alignment,  Governance, Service (Quality, Delivery, Measures), and Human Performance”

Value & Maturity Assessment

Our assessment and improvement framework focuses on information technology assets as a whole, not just individual areas within the IT organization.  We provide quantitative and qualitative assessment feedback and recommendations (more expansive than an audit).

Our framework assesses the overall value that IT delivers to the business and how to improve this value.  Value is defined as the balance of quality, spending, and capability of IT and its solutions with the needs, direction, and model of the business.  Our value lever model relates the dimensions of IT measurement with the business imperatives of revenue generation, cost management, and risk management.  The framework assesses in such a way that non-practitioners of IT can clearly understand how well the needs of the business, what investments may be required, and where improvements can be made.